Small-medium sized businesses looking to cut costs and improve efficiency may benefit from outsourcing all or some of their IT support and systems. Large corporations outsourcing their IT infrastructure, and saving millions in doing so, many companies are realising the benefits in following suit. The same model can be applied just as successfully to the Small-medi- um sized businesses sector. This reduce the companies fixed overheads, and bring experience, knowledge and stability, but saves unnecessary time that may be wasted by companies attempting to deal with IT problems them- selves.